FAQs | Emirates Adventure Dubai

Booking & general

Pick the experience you want, then message us on WhatsApp or fill in the contact form with your preferred date and group size. We'll confirm availability and send a booking confirmation once payment is arranged.

Once we've confirmed availability and received payment, you'll get a confirmation with your pickup time and all the details — keep it handy on the day.

Yes, plans change. Message our team and we'll do our best to move your date or adjust numbers, depending on availability.

Most tours can be cancelled or rescheduled free of charge up to 24 hours before pickup. Specific terms are listed on each tour's page — ask us if you're unsure.

No account is required — you can book as a guest by messaging us directly on WhatsApp or through the contact form.

We accept major credit and debit cards, and cash on the day for most tours. Our team will confirm the options when you book.

Desert safaris

The Evening Desert Safari is a shared experience with dune bashing at sunset, a Bedouin-style camp, live shows and a BBQ dinner. The Morning Desert Safari is a private tour — just your group — focused on sunrise dune bashing, sandboarding and a light breakfast, without the evening's camp and dinner.

Yes — all our drivers are safety-certified and vehicles are regularly serviced. That said, dune bashing isn't recommended for pregnant guests or anyone with back, neck or heart conditions.

Comfortable, casual clothing and closed-toe shoes. Layers help for the morning safari, as desert mornings can be cool before sunrise.

Cameras are welcome. Drones require prior approval — UAE airspace rules restrict drone use in many areas, so check with us before bringing one.

Buggy & quad bike rides

A valid driving licence is required to drive the dune buggy. Our automatic quad bikes don't require a licence, but riders must be at least 16.

Yes. Every session starts with a safety briefing and a practice or warm-up lap, and a marshal leads the group at a manageable pace.

Closed-toe shoes are mandatory, along with clothing you don't mind getting dusty. We provide helmets and other safety gear.

Yes, both are popular add-ons to the evening and morning safaris — just mention it when you book.

City tours

The vehicle, guide and all stops on the itinerary are included. Tickets to paid attractions like the Burj Khalifa or Louvre Abu Dhabi can be booked separately on request.

All our city tours are private — the vehicle and driver-guide are exclusively for your group, and we can tailor stops to your interests.

It's a full-day private tour covering the Hajar Mountains, Hatta Dam and the Hatta Heritage Village, with pickup and drop-off at your hotel.

Dhow cruises

The Creek cruise is shorter and more budget-friendly, passing Old Dubai's souks and abra crossings with light refreshments. The Marina cruise is longer, includes a full buffet dinner, and passes the illuminated Marina skyline.

Not by default, but it can be added for a small extra charge when you book.

Yes, all meals served on our dhow cruises are halal, with vegetarian options available on request.

Still have a question?

Our team typically replies on WhatsApp within minutes, every day of the week.

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